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Service Overview

GlobeOSS has many years of experience in Transactional Data Intelligence. Over the last 7 years, the GlobeOSS team has more than 100 engagements with various telecommunication operators and enterprise companies in Asia Pacific.  We have vast experience in building network operation centers, managing 7x24x365 monitoring operation centre, extracting network information for business applications, testing e-commerce infrastructure (using GlobeOSS STORM™ Service), Big Transactional Data analysis and etc.  We deploy solutions over 2G, 3G, LTE, IPTV, VoIP, IP MPLS networks, NGN, IMS and IT and Cloud technologies.

GlobeOSS services matches the enterprise solution life-cycle.

At every stage, the services are designed to add value to the enterprise.

A.  PLANNING STAGE 

  • Strategic network and transactional data intelligence consulting
  • Business case and need analysis
  • proof of concept (PoC)
  • Field trial
  • High level solution design
  • Transactional Data Intelligence analysis
  • Business consulting services

 

B.  DESIGN STAGE

  • Detailed solution design
  • Program management
  • Project Management
  • Implementation planning
  • Customized solution design
  • Process design and implementation plan
  • Business and user requirement

 

C. DEPLOYMENT STAGE

  • Site survey
  • Installation services
  • Quick-win installation services
  • System Integration
  • Implementation services
  • Customize development
  • Quality assurance
  • Acceptance Test

 

D.  OPERATE STAGE

  • Maintenance & Support
  • Incident and problem management
  • Change Management
  • Configuration Management
  • Proactive Support
  • Dedicated On-site Support
  • Performance monitoring services
  • Consulting & managed services

 

E.  OPTIMIZE STAGE

  • Operational health check
  • Solution versioning
  • Future roll-out review
  • Capacity and configuration services
  • Design review and consulting
  • Capacity and migration services
  • Best practise assessment services