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Passive Probes Services

Driving Better Business Results Through Transactional Data Intelligence (TDI).

Many operators are facing tremendously stiff competition for consumer mind-share, spending, loyalty and etc. New devices, applications and services are being introduced at a rapid pace. With these changes of technologies and behaviors, operators need every insight and process innovation to stay ahead of the game.

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Partnering with key passive probe vendors, GlobeOSS Professional Services provides key abilities featuring:

  • Monitoring that provides the customer experience understanding by network performance, applications, geography and devices in real-time.
  • Predictive analytics that proactively detect potential subscriber impacting issues
  • Characterization of subscriber behavior for incremental revenues and profits
  • Troubleshooting capability of the entire network
  • Correlating and enriching network information with passive probes and DPI information
  • Covers all technologies; 2G, 3G and LTE (EPC, IMS)
  • Intelligent data capture
 

Intelligent Data Acquisition

GlobeOSS services provides intelligent tools that extract transactional data in real-time in line rate enabling packet aggregation, packet slicing, de-duplication and etc. These services allow operators to ensure that there will be no packet loss in the extraction, visibility into virtualized environment, increasing the efficiency of the monitoring tools and providing cost-effective alternatives to passive probes infrastructure.

Our services will include designing the right configuration, architecture and managed services.

 

Multi-service Probes

GlobeOSS services provides tools that have the capability of multi-service probes for end-to-end session analysis, voice traffic, video traffic and data packets in a single stream, configurable over multiple 10G carrier-grade configuration options.

 

Centralized Passive Probes Monitoring

GlobeOSS services provide the necessary tools that ensure the following:

  • End-to-end monitoring across complex environments with network wide and regional view and dashboards
  • Real-time performance analysis over 2G, 3G and LTE for voice, data, video by applications, services, customer, network, devices and locations.
  • Allows correlation of user and control plane information to provide unique QoE and QoS metrics by subscriber.
  • Trouble-shooting and transactional data storage.

 

Deep Packet Inspection for Analytics and Policy Enforcement

Characterization of OTT applications (like facebook, youtube, whatsapp and etc.) can enable mobile operators to make money. Other than that, the related metadata can also be extracted, analyzed and generate report by understanding the application usage and subscriber behaviors, the data can be analyzed by region, bandwidth, utilization, customer type and others. This can be done via existing passive probes or existing DPI infrastructure. In the event that the data extraction infrastructure is not available, GlobeOSS services can provide such infrastructure. Once this characterization is understood, service monetization services can help mobile operators make money from the OTT applications or form strategic partnerships with OTT thus increasing the revenue. Our service will also provide extensive details on quality, performance and customer experience, including why, who, when, where and what.

 

Transactional Data Analytics

Using the information from Intelligent Data Acquisition, Multi-service Probes and DPI probes and Centralized Passive Probes monitoring, our services team can provide services that feature:

  • Predictive analytics for continuous detection of complex events
  • Ready intelligence via pre-configured dashboards, reports and KPIs
  • Free form analysis
  • Intelligent mediation for aggregating, correlating, enrichment and data mining from many sources to provide the transactional intelligence.

 

24 x 7 x 365 Network Operation Center (GNOC)

GlobeOSS Network Operation Centre (GNOC) has been established to provide flexible and cost-effective outsource services based on various ownership models, tailored to the needs of each customer. Each of our services are designed and executed in alignment with the goals and operational needs of our customers. It is designed to deliver rapid return on investment and scale as you need. GNOC is a central surveillance centre serving customers of network monitoring needs. It has been established in 2005 offering our customers a blend of business and technology expertise to help our customers achieve their service assurance monitoring short-term and long-term business needs. Many operators and enterprises in the South East Asia region are using GNOC services to augment their existing NOC capability.


Transactional Data Intelligence (TDI) =  Competitive Advantage

Telcos that are able to effectively harness the power of their transactional data intelligence are at a distinct competitive advantage, whether for improving customer experience, accelerating innovation, streamlining operations or optimizing costs. GlobeOSS professionals are here to help operators achieve just that.